Terms of Service
1. Purpose
Tiny Co Holdings, Inc., doing business as Parli (“Parli,” “Company,” “we,” “us,” or “our”) provides a creator automation platform and related services (collectively, the “Services”). By accessing or using the Services, or otherwise indicating your acceptance of these Terms of Service, you agree to be bound by these Terms and our related policies, including our Privacy Policy, Cookie Policy, and Acceptable Use Policy.
The effectiveness of the Services depends in part on compliance by all users. While we may enforce these Terms, we are not responsible for other users’ conduct.
2. Eligibility
By accessing or using the Services, you represent that you have read, understand, and agree to these Terms, that you are at least 16 years old, and that you are legally capable of entering into a binding agreement.
If you use Parli on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.
3. Access to the Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal personal or business purposes.
We may deny, suspend, restrict, or terminate access to the Services at any time if we believe your use violates these Terms, creates security or legal risk, or may harm the Services, other users, or third parties.
4. Complaint Procedure and Flagging Inappropriate Content
If you believe content, connected account activity, or another user’s use of Parli violates these Terms or applicable law, contact us at help@parli.co. Please include enough detail for us to investigate.
- A description of the conduct, content, or integration activity at issue.
- Information about where the issue appears in the Services.
- Any supporting context or documents that would help us review the report.
- Your contact information so we can follow up if needed.
5. AI Terms
Parli may allow you to submit text, messages, files, URLs, knowledge-base content, response rules, and other inputs (“Input”) and may generate drafts, summaries, recommendations, automations, and other outputs (“Output”). You retain your rights in Input, and as between you and us, you own your Output to the extent permitted by applicable law.
AI-generated Output may be incomplete, inaccurate, delayed, or inappropriate for your context. You are responsible for reviewing and approving Output before using it, sending it, publishing it, or relying on it for any high-impact decision.
- You will not submit Input unless you have all rights, permissions, and lawful bases necessary for us to process it.
- You will not submit highly sensitive regulated data, including HIPAA- or PCI-regulated data, unless we have expressly stated in writing that Parli supports that use case.
- You will not use the Services or any Output to develop, train, benchmark, or improve a competing product or service through systematic extraction or copying.
- You will not represent Output as professional legal, tax, medical, or other regulated advice where qualified human review is required.
- You remain responsible for communications sent through your workflows, connected accounts, or business operations, even if an Output was AI-assisted.
6. Information on Our Services
We try to provide accurate information about the Services, but we do not guarantee that any description, feature listing, or documentation is complete, current, reliable, or error-free. Features may change, be removed, or be offered in beta or preview form at any time.
7. Availability of the Services
We may modify, suspend, discontinue, or restrict any part of the Services at any time. We do not guarantee that the Services will always be available, uninterrupted, secure, or compatible with every browser, workflow, or third-party service.
8. Intellectual Property Ownership
Except for your Input and Output as described above, the Services, including software, design, visual interfaces, workflows, branding, documentation, and other content provided by us, are owned by Company or our licensors and are protected by intellectual property laws.
If you provide feedback, ideas, or suggestions about the Services, you agree that we may use them without restriction or compensation to you.
9. Copyright Complaints
If you believe material available through the Services infringes your copyright, contact us at help@parli.co with enough detail for us to review the claim, including identification of the copyrighted work, the allegedly infringing material, and your contact information.
10. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and otherwise process personal information.
11. Legal Compliance
You agree to comply with all laws, regulations, and third-party rules applicable to your use of the Services, your connected accounts, your content, and any Output generated through Parli.
12. Third-Party Interactions and Services
The Services may integrate with or link to third-party services. Your use of those services remains subject to their own terms and privacy practices, and we are not responsible for third-party products, services, content, or policies.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUT WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR ANY PARTICULAR USE.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS (US$100).
15. Indemnity
You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, agents, and licensors from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to your content, your connected accounts, your use of the Services, or your violation of these Terms or applicable law.
16. Dispute Resolution and Arbitration Agreement
Before filing a formal claim, you and Company agree to try to resolve disputes informally by contacting help@parli.co and describing the issue in reasonable detail.
Except where prohibited by law, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration rather than in court, and you and Company each waive any right to participate in a class action, class-wide arbitration, or representative proceeding.
If you want to opt out of this arbitration agreement, you must notify Company in writing within 30 days after first becoming subject to these Terms. Your notice must include your full name, mailing address, the email address associated with your account, and a clear statement that you want to opt out of arbitration. You must send the notice to help@parli.co.
This arbitration agreement survives termination of your relationship with us. If any future material change is made to this arbitration agreement, it will not apply to any individual claim for which you had already provided notice to us.
17. Exclusive Venue
To the extent a dispute is permitted to proceed in court, you and Company agree that all claims and disputes arising out of or relating to these Terms or the Services will be litigated exclusively in the state courts located in San Francisco County, California, or the federal courts for the Northern District of California.
18. Termination
At our sole discretion, we may modify or discontinue the Services, or suspend or terminate your access to the Services, at any time and for any reason, with or without notice.
You may stop using the Services at any time. Provisions that by their nature should survive termination will survive, including payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnity, arbitration, and venue provisions.
19. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the revised version here and update the last updated date. By continuing to use the Services after the revised Terms become effective, you agree to the updated Terms.
20. Contact Information
If you have questions about these Terms, please contact us at help@parli.co.